Working class – a societal group consisting of people who are employed and paid wages or salaries, particularly in manual or industrial work.

Shopsteward –an worker/employeeof a company elected by workers to represent and defend the interests of her/his fellow employees but is also a labour union official.

Trade union – an organisation made up of members who are mainly workers, formed to protect and further the rights and interests of the workers.

Minimum wage – the lowest wage or salary that employers may legally pay to workers. It can also be defined as the lowest hourly, daily or monthly wage that employers may legally pay workers

Section 77 Notice – Section 77 refers to Section 77 of the Labour Relations Act, which speaks to protest action to promote or defend socio-economic interests of workers. The intention of this section is primarily to bring disputing parties together to engage on a matter in order to find resolution, and at the same time to try and prevent any protest action, which could negatively affect the economy. The Act has designated Nedlac, as the primary social dialogue forum in the country to be the platform to conduct thesetalks

Congressa formal meeting or series of meetings between delegates those from labour unions or political parties to discuss important matters and take decisions concerning those unions

Factiona state of conflict within an organization where different groups of people are in support of different leaders or ideas that make them act divisively

Ideology a system of ideas and ideals (perception of what is best suited), especially one that forms the basis of economic or political theory and policy.

Deadlocka situation involving two or more opposing parties, in which no progress can be made or no agreement can be reached

Mandate–an official order or instruction to do something

Capacitythe ability to do; level of experience; ability to understand something

Unemployment Insurance Fund (UIF) a government created fund used to assist individuals and/or provide short term relief to people who have lost their jobs or are unable to work because of maternity leave, adoption leave, or illness

The state– a nation or territory considered as an organized political community under one government.

Governmentthe group of people (party) in office at a particular time; administration; the governing body of a nation

Public Private Partnership (PPP) a medium to long-term contract between the public sector (government entity) and a private company to do business. This includes the design, financing, construction and maintenance, an infrastructure asset (e.g. public transport infrastructure)

Privatisationthe transfer of ownership, property or business from the government (entity) to the private sector (company)

Nationalisationthe transfer of privately owned companies, industries, and resources to the government with or without compensation

Proletariat– the working class, especially those who lack their own means of production and earn their living by selling their labour for employment. Working-class people regarded collectively (often used with reference to Marxism)

Marxism– the political, economic, and social theories of Karl Marx including the belief that the struggle between social classes is a major force in history and that there should eventually be a society in which there are no classes

Communism– a theory or system of social organization in which all property is owned by the community and each person contributes and receives according to their ability and needs

Socialism– a political and economic theory of social organization, which advocates that the means of production, distribution, and exchange should be owned or regulated by the community as a whole.Direct control and management of industries, and social services by workers through a democratic government.A system or condition of society in which the means of production are owned and controlled by the state

Protected strike action – refers to a lawful strike, which is in compliance with the requirements of the Labour Relations Act 1995 (“LRA”). This means that no employee may be dismissed by reason of their participation in the strike, nor do they commit a breach of their contracts of employment by participating in protected strike action

Mediation – a way of resolving disputes without going to court. It involves an independent third party – a mediator – who helps both sides come to an agreement. Mediation is a flexible process that can be used to settle disputes in a whole range of situations such as: consumer disputes, contract disputes, family disputes, neighbourhood disputes

Conciliation – an alternative out-of-court dispute resolution. It’s a voluntary, flexible, confidential process. The parties seek to reach an amicable dispute settlement with the assistance of the conciliator, who acts as a neutral third party. The conciliator will be asked by the parties to provide them with a non-binding settlement proposal

Labour broker – is a form of outsourcing in which companies contract labour brokers to provide them with casual labour. Labour brokers handle almost all aspects of the worker’s employment (including interviews, recruitment, HR, admin, payroll, transport, etc. A labour broker is also defined as any natural person who conducts or carries on any business whereby such person for reward provides a client of such business with other persons to render a service or perform work for such client, or procures such other persons for the client, for which services or work such other persons are remunerated by such person